Highland Lakes IT Acceptable Use Policy (AUP)

Use of this site and any services herein constitutes agreement with our Acceptable User Policy (AUP).

We reserve the right to change this policy.

For continued use of Highland Lakes IT (Information Technology) services, herein described as IT services, acceptance of these policies is required. Your continued use of Highland Lakes IT services constitutes your agreement to comply with this Acceptable Use Policy ("AUP").  Highland Lakes IT may terminate your account if you fail to comply with the AUP. If you do not agree to be bound by the AUP and its supplements, you should immediately end your use of Highland Lakes IT services, remove all Highland Lakes IT software from your system and notify the Billing department so that we may close your account.  Please contact us if you have any questions.

In this AUP, "you," "your," "yours," "User," "subscribers," "End User," "Client" and "account holder" refer to you, our customer. "We," "ours," "our," "us," "its," "Carrier," " Highland Lakes IT " refers to doing business with Highland Lakes IT.

Questions about this AUP? Specific questions about this AUP should be directed to: info@hlit.net

Highland Lakes IT does not waive its rights in this AUP. Any failure by Highland Lakes IT to exercise its rights and remedies as described in this AUP does not constitute a waiver by Highland Lakes IT of its rights and remedies at any future time or to exercise the same at the occurrence of any future violation or ongoing investigation of a violation.

You agree to the following supplementary policies as well. All users are bound by these supplemental policies as well as by the AUP.

IT And Consulting Service

1. We do not copy software. It is illegal and wrong to copy software beyond what the author specifies in its EULA - End User License Agreement. We obey all EULA’s from all companies.
2. Please do not ask us to break the law. Casual software copying has become an epidemic and is costing the industry billions of dollars. Because of the ease of copying software you may not be aware you are even doing it. We will tell you if we discover it.
3. We could report you for copying software. The software industry is encouraging IT professionals to report stolen software. After all it is a CRIME. Just be aware the possibility exists. 
4. Data Loss. At NO time are we liable for lost data even if we do a backup. Due to the nature of technology no guarantee can be made that your data will be safe or retrievable. We will try our best to protect it but cannot guarantee any aspect of it.
5. Contract Termination. If you decide to terminate contract before specified time, for any reason, you agree to pay an additional one (1) month contract fee in addition to any other due fees. Then the contract will be considered terminated. If we terminate it no additional fees will be required. However, current month will be due and payable regardless of the day in month.
6. Passwords. We generally maintain a list of password for our Contract customers only. This is at our discretion only, however. Request for passwords from other than the contract's signatory MIGHT be denied until we get that persons approval.

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